Privacy Policy
USER INFORMATION AND PRIVACY
Suvasa Apparel and Furnishing Pvt. Ltd (hereafter referred to as Suvasa) and/or its affiliates are committed to protecting all the information you share with us. We follow stringent procedures to protect the confidentiality, security, and integrity of data stored on our systems. Only employees who need access to your information to perform their duties are granted such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution. Suvasa’s topmost priority is protecting your confidential information and privacy.
This privacy policy explains how we use your personal information collected through www.suvasa.in. Please read this privacy policy before using www.suvasa.in or submitting any personal information. This policy will be updated subject to any changes in information collection, activities performed, or applicable regulations. You are encouraged to review the privacy policy whenever you visit www.suvasa.in to ensure that you understand how any personal information you provide will be used.
Please Note:
The privacy practices set forth in this privacy policy apply only to www.suvasa.in. If you link to other websites, please review their privacy policies, which may be very different.
COLLECTION AND USE OF INFORMATION
Suvasa collects, processes, and retains information about you when you visit our website to follow up with you after your visit. Personal information may include, but is not limited to:
- Your name
- Email addresses
- Telephone numbers
- Country, City, and State
REGISTRATION
Suvasa tracks your information to offer you the best possible experience. An email address is the mandatory personal information required during registration. After registering, Suvasa will access your account every time you visit the website. Customers also need to provide other personal information (e.g., name, phone number, email, billing, and shipping addresses) before completing the first purchase.
HOW WE USE YOUR INFORMATION
The information we collect from you may be used for the following purposes:
- To gather details about prospective customers: Your information helps us respond to your requests and queries more effectively and make the application interface user-friendly.
- To send periodic emails: With your prior approval, we may use the information you share to communicate via email, text messages, and calls to provide product or service-related information or for promotional and marketing purposes.
- To select content, improve quality, and facilitate use of other channels: Suvasa may use your personal information to personalize content on our channels, streamline navigation, enhance security, improve quality, track campaign and survey responses, and evaluate page response rates.
- To obtain third-party services: Suvasa may share personal and other information with affiliates/subsidiaries and third-party service providers who offer services such as website management, information technology, customer service, email delivery, auditing, and other similar services. When we share personal information with third parties, we ensure they use it only to provide services to us and subject to terms consistent with this policy.
FAIRNESS AND PURPOSE
Suvasa will collect adequate, relevant, and necessary personal information and process it fairly and lawfully for its specified purpose. The purpose of collection will be outlined either at the time of data collection or when any purpose changes.
DISTRIBUTION OF INFORMATION
Suvasa does not share, sell, rent, or trade personal information collected through www.suvasa.in with third parties for their promotional purposes, except as outlined in this Privacy Policy. However, we may share information with third-party service providers contracted to provide services on our behalf for employment-related services and other business purposes.
Suvasa may disclose your personal information under the following circumstances:
- To comply with applicable laws, including laws outside your country of residence
- To comply with legal processes
- To respond to public and government authorities for national security and/or law enforcement purposes
- To enforce our terms and conditions
- To pursue available remedies or limit the damages we may sustain
In the event of reorganization, merger, sale, joint venture, or assignment, we may transfer the personal information we have collected to the affiliates/subsidiaries/
We may also share information with government agencies or other companies assisting us in fraud prevention or investigation. We may do so when:
- Permitted or required by law
- Attempting to protect against potential fraud or unauthorized transactions
- Investigating fraud that has already occurred
If Suvasa undergoes a business transition (e.g., merger, acquisition, or sale of all or part of its assets), personal information collected from customers (through our website/retail stores) may be treated as an asset to be transferred. Any change in ownership or control of personal information will be communicated via a notice on our website for 30 days following such a transition.
CROSS-BORDER DATA TRANSFERS
Business operations may require the transfer of personal information to other entities or third parties located outside of the Suvasa operation’s country of business. Permissible data transfer mechanisms, as defined by applicable law, may include:
-
A data transfer agreement with the party accessing the personal information
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Notice to and/or approval from the country’s local data protection authority
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Consent from the individual whose data is being transferred
CONSENT AND CONTROL
Consent, referred to as an individual’s choice to "opt-in" or "opt-out" of the Company’s use of personal information, is usually obtained by a checkbox or signature confirming that the individual agrees to the processing of their personal information. In certain cases, express written consent from the individual may be required for processing or sharing personal information, especially when transferring personal information outside the individual's country of residence or using web cookies.
CONTROL OF YOUR INFORMATION
You may request to review, correct, update, suppress, or modify your personal information, or object to the use or processing of it by us. If you have concerns about access to or the correction of your personal information, contact us at the privacy contact information provided in Section 11 of this policy. Your request should clearly specify which personal information you would like to change or limit. Complex requests may take more time to process, but we will address any issues within 30 days.
DATA STORAGE
Suvasa may transfer your information from www.suvasa.in to other databases and store it on Suvasa or other supplier systems, ensuring appropriate security controls.
COMMITMENT TO DATA SECURITY
Your personally identifiable information is kept secure. Only authorized employees, business partners, clients, vendors, affiliates/subsidiaries, and third-party providers who have agreed to keep the information secure and confidential have access to it. Suvasa ensures that our suppliers employ industry-standard security measures. However, users of www.suvasa.in are responsible for maintaining the security of their password, user ID, or other forms of authentication.
USE OF COOKIES
Like many transactional websites, we use "cookies" to improve your shopping experience and save time. Cookies are small tags placed on your computer, and we assign a cookie to recognize you each time you return. Cookies help us personalize the website to your preferences. Note that the cookies we use do not store personally identifiable information about you or your finances. Suvasa does not control third-party cookies and is not responsible for them.
RETENTION AND DISPOSAL
Suvasa will retain personal information only as long as necessary for the fulfillment of the stated purposes. If you wish for us to no longer use your information to provide services, contact us via the information provided in Section 11 of this privacy policy. We will respond within 30 days of receipt of the request.
YOUR CONSENT
Your consent to personal data collection and processing may be revoked by notifying us via our contact page. For users under the age of 16, consent must be provided by a parent or legal guardian.
If you withdraw consent, Suvasa will be unable to provide services as described in Section 2.2 of this policy.
PRIVACY CONTACT INFORMATION
If you have any questions regarding our Privacy Statement, or if you need to update, change, or remove information, contact us at:
- Phone: +91 9358800640 / +0141 2240813
- Email: customercare@suvasa.in